Mini Callcenter Simulator simulates a call center and takes into account many parameters not covered by the Erlang C formula.
What is the A-Herzog/Mini-Callcenter-Simulator GitHub project? Description: "Mini Callcenter Simulator simulates a call center and takes into account many parameters not covered by the Erlang C formula.". Written in Java. Explain what it does, its main use cases, key features, and who would benefit from using it.
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