A backend system that enables citizens to submit service requests (e.g., road repair, waste management) to their local government. The system provides API endpoints for submitting, tracking, and managing these requests. Administrators can view, update, and resolve requests through role-based access controls.
What is the KovvalVeetil/citizen-service-management GitHub project? Description: "A backend system that enables citizens to submit service requests (e.g., road repair, waste management) to their local government. The system provides API endpoints for submitting, tracking, and managing these requests. Administrators can view, update, and resolve requests through role-based access controls.". Written in Ruby. Explain what it does, its main use cases, key features, and who would benefit from using it.
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