Felicity is an open soure integrated platform that allows convergence of Service Management, Operations Management, Asset Management into a versatile IT Service framework. The system has an internal workflow engine that powers IT Service Management methodologies covering the area of Request, Incident, Problem and Change Management.
What is the KathreftisAI/felicity GitHub project? Description: "Felicity is an open soure integrated platform that allows convergence of Service Management, Operations Management, Asset Management into a versatile IT Service framework. The system has an internal workflow engine that powers IT Service Management methodologies covering the area of Request, Incident, Problem and Change Management.". Written in Perl. Explain what it does, its main use cases, key features, and who would benefit from using it.
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