This case study shows how to create a model for text analysis and classification and deploy it as a web service in Azure cloud in order to automatically classify support tickets. This project is a proof of concept made by Microsoft (Commercial Software Engineering team) in collaboration with Endava http://endava.com/en
What is the karolzak/support-tickets-classification GitHub project? Description: "This case study shows how to create a model for text analysis and classification and deploy it as a web service in Azure cloud in order to automatically classify support tickets. This project is a proof of concept made by Microsoft (Commercial Software Engineering team) in collaboration with Endava http://endava.com/en". Written in Python. Explain what it does, its main use cases, key features, and who would benefit from using it.
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